Aerospace – Customer Identified Major Quality Management System Nonconformity Other Party Collaborative Corrective Action Process AS9018

DOI: https://doi.org/10.4271/AS9018

Issuing Committee: G-14 Americas Aerospace Quality Standards Committee (AAQSC)

Publisher: SAE International

Pages: 16

Rationale: This standard establishes an independent other party evaluation of the corrective action associated with customer identified major Quality Management System (QMS) nonconformities. There is inconsistency in the industry on how customer identified major QMS nonconformities are evaluated by Certification Bodies (CBs) during audit activities. This standard identifies a method to improve communication between the customer, CB, and Certified Organization (CO), and improve corrective action and audit planning processes.